PO's made out to Hudson Technologies (Formerly US Refrigerants)
Phone # = 800-277-3490
New orders:
customerservice2@hudsontech.com
C.C. Maria Arndt & Lori Byres
Customer Service (orders, will call at local warehouse, tracking & reclaim)
customerservice2@hudsontech.com
Lori Byres - Price, Negotiations & Questions, Commissions
Kirk Reimer - Contact if Lori is unavailable
Maria Arndt - Paperwork, setting up accounts, credit card details, initial support, inventory, online reclaim portal, and all other department inquiries
Discount Structure:
See Net Sheet
FFA:
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Free delivery on 20 cylinders or more (disposable cylinders),
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Free for 4 cylinders or more (refillable cylinders, cylinders 100-145 lbs),
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Free delivery for Half and Ton tanks.
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Pick up of Empty cylinders that are returnable (carry a cylinder deposit fee) are also picked up for Free.
Minimum:
No minimum to an order, however anything less than the above would be charged $295.00 for freight. (ex: 5 cylinders of R410A25, Freight Charged $295.00)
Return Goods Authorization
https://www.hudsontech.com/about-us/customer-service/defective-material/
Main Location
Several locations on the West Coast, advise customers, delivery will be in 2-5 business days.
Shipment Tracking:
https://www.hudsontech.com/about-us/customer-service/track-your-shipment/
Reclaim Pickup Request:
https://www.hudsontech.com/about-us/customer-service/request-a-reclaim-shipment-pickup/
Empty Cylinder Return Request:
https://www.hudsontech.com/about-us/customer-service/request-empty-cylinder-return/
Copy of Invoice Request:
https://www.hudsontech.com/about-us/customer-service/request-a-copy-of-an-invoice/
Reclaim Tag Request:
https://www.hudsontech.com/about-us/customer-service/request-reclaim-shipment-tags/
Credit Memo Copy Request:
https://www.hudsontech.com/about-us/customer-service/request-a-copy-of-a-credit-memo/
Reporting Defective Material:
https://www.hudsontech.com/about-us/customer-service/defective-material/