New IT Support
support@redpandasystems.com
866-644-4005

PO's made out to Symmons

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Phone # = 1-800-796-6667

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New orders:

Pac West to enter orders through Esker

(See login links per territory)

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For Custom HypaPipe orders email Wholesale PO to:

szalenski@symmons.com - Steph Zalenski

​nbarros@symmons.com - Napoleon Barros

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Request quotes for Job orders over $2,500 Net

bguastella@symmons.com - Buddy Guastella

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Customer Service:

csi@symmons.com

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Tech Support:

csi@symmons.com

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Design Studios:

ds-acm@symmons.com

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Evolution Product:

Evolution@Symmons.com

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Napoleon Barros - Customer Service Manager  nbarros@symmons.com

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Tammy Hollis - Order Processing Coordinator

thollis@symmons.com Direct: 781-664-1347

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Buddy Guastella - NW Regional Manager

bguastella@symmons.com - 714-204-7076

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Eric Griswold - VP of Sales Operations & Customer Support

egriswold@symmons.com  Direct: 781-664-1341

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Rob Reina - Director of Sales

rreina@symmons.com Cell: 732-516-8123

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Shawn Osborne - VP of Sales

sosborne@symmons.com - 425-381-6914

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Rob Bivens - Strategic Account Manager

rbivens@symmons.com - 916-616-1660

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Quote Approval Requests

deviatednet@symmons.com​

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Literature - litreq@symmons.com

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Displays - displays@symmons.com

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Discount Structure:

Whole Goods = List X 0.4410 

We can get more competitive with a job quote

Thermostatic Mixing Valves = List X 0.4887 

Hydapipe / Showeroff = List X 0.5144 ​

Repair parts = List X 0.6 

Ferguson Multipliers - Click Here

WinSupply Multipliers - 

WinSupply Branch:

List X .4642 Whole Goods, List X .6 Parts

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WinSupply DC:

List X.4410 Whole Goods, List X .5415 Parts

(Master Parts Distributor Program Pricing)

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For all emergency Symmons stock items in the local UT warehouse (mainly cartridges).

Buy / Sell @ List X .70 for parts

Buy / Sell @ List X .60 for whole goods

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FFA:

$2,500 Net (Alaska included)

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Minimum:

$50 Net

(Same day expedite fee is $25 and can waive you past the minimum. Note: It is only for 3 or less lines, 5 or less units per line)

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Return Goods Authorization 

rma@symmons.com

One-year Return policy for non-defective products

Returns over $1,000 need review by VP of Sales

25% standard restocking fee. 

50% restocking on assembled Hydapipe and Tempcontrol products.  Custom Product can not be returned. 

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Main Location

Braintree, MA 02184

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Ready stock ships in 3 business days

Standard Lead Time ships in 3-5 business days​