Mukilteo Fax: 425-493-9717
Seattle Fax: 206-624-3647
Portland Fax: 503-249-1860
​
Matt Funk Bosch HVAC Tech Support:
(888) 509-0222
Intranet
New IT Support
support@redpandasystems.com
866-644-4005
PO's made out to Intellihot for complete units and parts for wholesalers with accounts shipping from the factory
​
PO's made out to Pac West Sales for in stock parts (Buy/Sell)
A legacy PWS Mukilteo line
​
Phone # = 877-835-1705
​
Product Support # = 866-692-6791
​
Orders/Status:
​
Tech Support:
​
Job Sizing:
​
Invoice Inquiries:
accountsreceivable@intellihot.com
​​
​Bob Dethloff - West Regional Sales Manager
480-320-8460
​
Discount Structure:​​​
-
CXT team can quote parts only
-
For Intellihot unit quotes, please send requests to quotes@pwsigroup.com and copy Bob Sparks bsparks@pwsigroup.com
​
​​​​​​Pacific = (Stocking) Point Pacific employee's to customerpricing@pacificplumbing.com
​​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​
​​
Wholesalers not on the lists above need to get an account
set up with Intellihot to purchase full units
​
Minimum = No minimum
​
FFA =
All new units ship FFA
Parts FFA = $750 Net
No FFA on Parts from Mukilteo
​
Return Goods Authorization
​
Factory Location:
Ships from Galesburg, IL 61401
Due to increased demand, persistent global supply chain interruptions and ongoing tariff negotiations that disproportionately impact the specialized components of the iE1, we are proactively increasing the standard lead time for new orders to 120 days. All Intellihot Gas Products will be 30 days.
To identify year of manufacturing the serial # is needed. First 2 numbers are the month, Second 2 numbers are the day, Third 2 are the year. This is followed by the model# and then the unit # produced that day.
​
Example: 071919IQ100132 (07/19/19/IQ1001/32)