PO's made out to Pac West Sales
A legacy PWS Mukilteo line
Phone # = 1-844-994-2850
Sales Support
Service / Warranty
service-us@servicesupport.grundfos.com
“For warranty and service questions only.”
Scott Oliver = Tacoma Service Center
soliver@grundfos.com - 206-433-2600
Ty Sechler = Key Account Manager (regional manager)
tsechler@grundfos.com - 913-702-2066
FFA:
$10,000 Net for Pac West
$15,000 Net for Wholesalers
Payment Terms:
15K PR2 Terms Pac West
25k PW2 Terms for Wholesalers
PR2/PW2 Terms are 2% 30-days / Net 90
Minimum:
No minimum from Mukilteo stock
Parts direct from factory = $35 Wholesaler Net Min
Returns:
Standard restock fee of 30%
Warranty:
30 months from manufacture date "PC code"
Locations:
Fresno, CA 93727
Allentown, PA 18109
Memphis, TN 38141= Parts warehouse
Brookshire, TX = PACO warehouse
Tacoma, WA = Grundfos service center
Orders typically ship from the factory in 2-3 business days (regardless of priority)
A $50 expediting fee can be charged (typically ships in 24 hours)
To identify year of manufacturing the "PC" code is needed.
First 2 numbers are the year
Second 2 numbers are the week
If number starts with "P1" the next 4 digits are used
