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PO's made out to Bosh

Buy/Sell made out to Pac West Sales

A legacy PWS Mukilteo line

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Customer Service Phone #'s

Dedicated rep line = 866-446-8987 (Option #5)

General Customer Line = 800-283-3787

Additional customer service line = 800-495-1785

ABC Contractors = 855-776-4222

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Bosch tech support for all products. Open until 5pm EST

1-800-283-3787

 

Bosch West Coast tech support – Only open from 5pm to 7pm EST

1-855-884-8400

Support:

Order Entry = residential.salessupport@us.bosch.com

Wholesale applications / FHP quotes = bosch.applicationsWH@us.bosch.com

ABC Contractor Help = support@boschprohvac.com

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Micheal Chaput - Regional Sales Manager-Hydronics (Boilers & Water Heaters)

Michael.Chaput@us.bosch.com - 704-614-2915

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Sarah Dunlop - Commercial Sales Manager-Water Source Heat Pumps (WSHP)

Sarah.Dunlop@us.bosch.com - 702-370-4620

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Discount Structure:

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AC:

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Plumbing:

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Water Source Heat Pump:

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​​​​​​​​FFA = $174,000 List

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Minimum = No minimum

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Literature:

Bosch is now charging for literature, and their system only allows a limited number of users to access our account.

 

Please use this literature order sheet and fill it out with the items you need. Once completed, send it to Thomas Rubi. If Thomas is out of the office, please reach out to Jeff Craig.

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Locations

Londonderry, NH 03053

• Stocks Bosch/Buderus boilers and parts

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Chicago, IL 60652

• Stocks AC/tankless units and parts

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Ft. Lauderdale, FL 33309

• Factory for all WSHP/FHP products

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In stock items at the factory typically carry a lead time of approximately 5-10 business days to ship + transit time.

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User Name: bruce@pacwestsalesinc.com

Password:el1rs2moll

Seven Water Source Heat Pump Questions to ask

Configuration – Vertical or Horizontal (Split or Counterflow)

Duct Configuration – Left Hand Return, Right Hand Return, Top Supply,

                                     Straight Through Supply, End Supply, etc.

Tonnage – Size of unit needed.

Electrical – 208/230/1/60, 208/230/3/60, 460/3/60, etc.

Blower Motor Preference – PSC, X13, or ECM 2.3

Special Options – DDC Controls, Hot Gas Reheat, Hot Gas Bypass, Etc.

Hose Kit – Is a host kit needed for the replacement unit

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