PO's made out to Bosh
Buy/Sell made out to Pac West Sales
A legacy PWS Mukilteo line
Customer Service Phone #'s
Dedicated rep line = 866-446-8987 (Option #5)
General Customer Line = 800-283-3787
Additional customer service line = 800-495-1785
ABC Contractors = 855-776-4222
Bosch tech support for all products. Open until 5pm EST
1-800-283-3787
Bosch West Coast tech support – Only open from 5pm to 7pm EST
1-855-884-8400
Support:
Order Entry = residential.salessupport@us.bosch.com
Wholesale applications / FHP quotes = bosch.applicationsWH@us.bosch.com
ABC Contractor Help = support@boschprohvac.com
Micheal Chaput - Regional Sales Manager-Hydronics (Boilers & Water Heaters)
Michael.Chaput@us.bosch.com - 704-614-2915
Sarah Dunlop - Commercial Sales Manager-Water Source Heat Pumps (WSHP)
Sarah.Dunlop@us.bosch.com - 702-370-4620
Discount Structure:
AC:
Plumbing:
Water Source Heat Pump:
FFA = $174,000 List
Minimum = No minimum
Literature:
Bosch is now charging for literature, and their system only allows a limited number of users to access our account.
Please use this literature order sheet and fill it out with the items you need. Once completed, send it to Thomas Rubi. If Thomas is out of the office, please reach out to Jeff Craig.
Locations
Londonderry, NH 03053
• Stocks Bosch/Buderus boilers and parts
Chicago, IL 60652
• Stocks AC/tankless units and parts
Ft. Lauderdale, FL 33309
• Factory for all WSHP/FHP products
In stock items at the factory typically carry a lead time of approximately 5-10 business days to ship + transit time.
User Name: bruce@pacwestsalesinc.com
Password:el1rs2moll
Seven Water Source Heat Pump Questions to ask
Configuration – Vertical or Horizontal (Split or Counterflow)
Duct Configuration – Left Hand Return, Right Hand Return, Top Supply,
Straight Through Supply, End Supply, etc.
Tonnage – Size of unit needed.
Electrical – 208/230/1/60, 208/230/3/60, 460/3/60, etc.
Blower Motor Preference – PSC, X13, or ECM 2.3
Special Options – DDC Controls, Hot Gas Reheat, Hot Gas Bypass, Etc.
Hose Kit – Is a host kit needed for the replacement unit
