PO's made out to Cooper B-line
A legacy PWS Seattle line
1-800-868-9021
Discount Structure:
Use link to "Portal" to get the B-line Extranet
"Order Center" for standard nets
"CPQ" for job quotes
***New*** B-line Chat Link
CONTACTS:
New orders = blineusorders@eaton.com
Customer service questions = blinecustomerservice@eaton.com
Domestic Compliance Letters = B-LineGovernmentdeterminations@Eaton.com
Part number and Material# (Only avail in CPQ) required on request form
Quote Requests = CHBLWestQuotes@Eaton.com
Technical Questions = blinetechnicalsupport@eaton.com
Seismic Requests = blineseismicsupport@eaton.com
Escalations = BLCSEscalationsWest@eaton.com
EDI/Order center questions = CBOEDI@Eaton.com
New "Fast Lane" customer service
Simply tag “Fast Lane” in the subject line of your email and send to your normal
B-Line email address. Use only for very specific requests.
Andy Miller - Mechanical Sales Vice President
AndrewKMiller@Eaton.com - (704) 905-9493
Steve Thompson - Mechanical Sales West Regional Manager
StevenHThompson@Eaton.com - (562) 230-9319
Mechanical Escalations
1st Level = Darla Smilek - CS Supervisor
618-407-0345
2nd Level = Bruce Manton - Director, Customer Service
315-223-9029
Minimum:
$100 Min (Waived by a W/C, 2nd Day Air or NDA Shipment)
Return Info:
$250 return Minimum
Email request to CBOReturns@eaton.com
Warehouse Location #'s
# 1169 = Proline Sales Kent, WA (Electrical Rep)
# 1184 = B-line Fontana, CA
# 1150 = B-line Highland, IL
# 1153 = B-line Reno, NV
# 1152 = B-line Troy, IL
# 1159 = B-line Pinckneyville, IL
Proline Sales Contacts (Electrical Rep in Kent, WA):
Kelly Wyman: President - kellyw@pro-lineswa.com
Frank Parente: Vice President - frankp@pro-lineswa.com
Jesse Gilomen: Director of Industrial Sales - jesseg@pro-lineswa.com
Becky Zillmer: Inside Sales, Crouse – WA - beckyz@pro-lineswa.com
Amber Hunnicutt: Inside Sales, Bline – WA - amberh@pro-lineswa.com